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FRequently Asked Questions

Here you will find some of our FAQ's, if you cant find what you are looking for, please use the CONTACT US form and we will be hapy to help.

Q: Am I able to purchase and pay for an item over the phone?

A: At this time are unable to take card payments over the phone, we can however send a Paypal money request to you for the full amount, you do not need an account with Paypal and can do a one time card payment. We can also accept cheques, postal orders, cash etc by post.

Q: Do you accept Returns?

A: Yes we accept returns  within 30days of delivery, this is on the basis that you notify us within 7 days of receiving the order, we also expect items to be returned in the same condition as they have been received in. CLICK HERE FOR OUR RETURNS POLICY.

Q: Do you have a shop that we can visit?

A: We are strictly an online business and do not have a shop, we are however frequent traders at several WW2 shows, so we may see you there!

Q: Do you send items Worldwide?

A: Yes all items on the website are on offer worldwide, so no matter what country you are in your custom is welcome.

Q: How do I know if an item is still in stock?

A: If an item is showing on the website then it is still available, As soon as an order is made the item is automaticaly marked with a "sold" banner.

Q: How soon will I receive my order?

A: All orders are sent within 3 working, however if you order an item and need it urgently then please send us an email and let us know.

Q: I have an item for sale would you be interested?

A: Yes we are always interested in purchasing items so if you have something that you are looking to sell then please let us know.

Q: I have purchased and payed for an item but I am no longer able to find it on the site?

A: As soon as an order has been made it is automaticaly removed from the site and can no longer be seen, the item is then processed and sent out. If you would like the photographs and description of the item that you have purchased then please let us know and we will email them to you.

Q: What payment methods do you use?

A: We accept payment through the Paypal system, you do not need a Paypal account to do this and simple payments straight from your card can be made withought having to set a Paypal account up, if you do have a paypal account then you can pay stright from that, the website will give you several options when going through the check out and purchasing an item. We can also accept payment via Cheques, Postal Order, Cash as long as it is sent by secure mail.